COMPACKER SYSTEMS LLC

 Machine Builder of Case Packaging Systems & Robotic Palletizing Solutions 

50 years as an Industry Leader
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REMOTE TECHNICAL SUPPORT

 

We can service your machine remotely via the internet for faster service than dispatching an engineer to service your equipment. Please review our brochure for more details or contact our service department at service@compacker.com

Three Step Remote Support

IVR

Identify, Verify, and Resolve
Media
Palletizer Machine via Remote Support Video

1.    IDENTIFY the problem/issue (visually by remote camera)

2.    VERIFY the problem/issue in the PLC program (remote control)
3.   RESOLVE the problem/issue in the Machine/System (direct your people to the fix)
Document
Remote Product Support Brochure